Our Services
AI chat assistants
Customers wait too long for answers or leave because forms are tedious. Our AI agent greets visitors instantly, answers questions from your knowledge base and collects lead information in a friendly conversation. It never sleeps and never gets frustrated.
Features
Instant Response
Instantly responds to FAQs using your knowledge base
Escalations
Escalates complex queries to a human agent with context
Instant Response
Instantly responds to FAQs using your knowledge base
Escalations
Escalates complex queries to a human agent with context
Knowledge Base & Self Service
Customers can’t find information and support agents provide inconsistent answers.
Centralise your documentation in one searchable knowledge base. The AI pulls answers from this repository, ensuring consistent responses across channels.
Features
Instant Response
Instantly responds to FAQs using your knowledge base
Escalations
Escalates complex queries to a human agent with context
Qualifies leads
Qualifies leads by asking relevant questions and storing answers in your CRM
Concurrent Calls
Handles multiple chats simultaneously
Meeting Scheduling & Sales Automation
Manual booking processes often involve back‑and‑forth emails, leading to delays. Busy teams forget to follow up, causing potential customers to lose interest.
More Features...
Calendar Integration
Calendar integration with Google Calendar, Office 365 and iCloud
Email/SMS
Email/SMS follow‑ups and reminders.
Cloud Based
Real‑time updates—edit your content and the AI reflects the changes immediately.
Analytics, Insights & Integration
Businesses rarely know how many leads come through chat or what customers ask. Access dashboards that track interactions, response times, conversion rates and top topics. Use this data to refine your sales funnel and content strategy.
Connecting tools is often complex and expensive.
Our platform includes API access (Enterprise plan) and pre‑built connectors for popular CRM, e‑commerce and ticketing systems. Developers can extend functionality via a documented API.
Reach Out to Us
Address
Moons Mill, 24 Bellair Drive, Constantia, Cape Town
7800
Phone
+27 82 370 3007
Experience HotwirelessAI Today
Unlock the potential of AI-driven customer support. Start your free trial or schedule a demo to see how HotwirelessAI can revolutionize your business operations.
